Customers' particulars are solely for the purposes of completing sales transaction and will not be disclosed to 3rd party / parties.
The Company will safeguard, according to strict standards of security and confidentiality, any information on the Customer. The Company will limit collection and use of the Customer's personal particulars / information to the minimum and for the sole purpose of completing the transaction as well as facilitating the smooth delivery of services. Every effort shall be made to ensure that the integrity of the Customer's personal particulars and confidential information entrusted to the Company are not compromised unless required to by law. The Company also undertakes not to divulge the Customer's personal information to any unauthorised third party without prior written consent.
What information do we hold on you?
We collect details from you when you request a product, service, offers or news from us from our website, emails, telephone conversations, and written and verbal communication. We may supplement the information that you provide with other information that we obtain from our dealings with you or which we receive from our Partners.
What do we do with the information?
We will use the personal information gathered in our normal course of business primarily to provide the products, services, offers or news you have requested, and also for administration purposes:
- to confirm identification when you contact us
- to keep you informed of any special offers or promotions that we believe might be of particular interest to you to communicate with you in the event that any products or services you have requested are unavailable for credit assessment
- to review the conduct of and to administer/operate your accounts
- for statistical analysis, including automated techniques
- for record-keeping purposes
- for market research
- to track activity on our website
- to improve and monitor our customer service to you
- for the prevention of crime and fraud.
We may contact you by post, email, telephone or fax for these purposes.
Disclosure of your information to service providers
In order to provide our products and services, we may need to pass information on to our agents and sub-contractors or appoint other organisations to carry out some of the processing activities on our behalf, such as mailing houses.
Cookies are small text files which are stored on your computer, mobile phone or device. Cookies may be placed on your device when you visit a website or open a marketing email.
We also set third parties cookies to allow you to easily link to third parties you may be subscribed to, such as Facebook, Twitter and You tube. We do not control these cookies and how your information may be used, so please visit the third parties’ websites for more information on these cookies.
Our partners may also set cookies when they direct you to our site to buy a product. These cookies allow us to pay our partners a referral fee based on the nature of any purchase you make.
To find out more information as to the cookies we use and why, then please click here for a link to our Cookie's List and How to Reject Cookies Page.
What to do if you do not wish to receive details of offers from us?
If you do not wish to receive details of offers and promotions from us, you can opt-out at any time by clicking the relevant boxes on the form or screen, by emailing firstname.lastname@example.org;or by ringing Customer Services on 2125 35 93 04 99.
Please note that you may change your mind at any time by contacting us by any of the above methods or by following the instructions set out with each offer you receive.
Changing your personal information
If you believe that we are storing details relating to you and that these are incorrect or you wish to remove them, please contact us the relevant business.