Terms and conditions

Terms and conditions


Booking activities and excursions procedures:

Booking: To book a Fes activities and excursions, just contact us at:
Email: info@bookingfez.com
Mobile phone:2125 35 93 04 99

It will be a pleasure for us to discuss any of your needs to assist you to find the best activity or excursion that meets your requirements.

25% of the total cost of your activity or excursion is required to confirm your booking .The balance due is to be paid before starting your activity or excursion.

As you decided to take part in one of our activities this means that you are able physically.


Cancellation conditions:

If you want to cancel your booking please be advised about the following:
1-Cancellation made a week prior to the date of the activity or excursion .There is a refund of 20% of the deposit paid .The rest of the deposit amount is to cover our administration fees.
2- Cancellation made less than 7 days: There is no refund.


Insurance:

We highly recommend that you have your own travel insurance.

Changes on date or itinerary : to switch to a different date or activity or excursions reserves us the right to charge 100 MAD per person as an administration fees.


Children policy:

Children aged 0-10 free of charge
Children aged 11-15 25% -Discount.
More than 15 years old Adult price and conditions.